Request to cancel subscription

  • Hank_Reinhart
    Asked on March 28, 2024 at 9:33 AM

    Cancel my subscription immediately.

  • Neil JotForm Support
    Replied on March 28, 2024 at 9:39 AM

    Hi Hank,

    Thanks for reaching out to Jotform Support. I checked your account, and it seems that it has already been downgraded to the starter free plan. If you're referring to another account, can you provide us with the username or email address associated with the account, so we can check this on our end? We also have a guide on How to Cancel Your Subscription that you can check out.

    Once we hear back from you, we'll be able to help you with this.