Form submission email to is triggered by drop down menu selection

  • jenmsmith
    Asked on January 4, 2018 at 8:47 AM

    Hi,

    Wondering if this is possible?: So, for instance, a client fills out the form which includes a drop down menu where they select one of 20 people they'd like to speak with. When they submit form, it is received by both my company email and the email of the person they selected.


    Thanks! Happy New Year.

    J

  • liyam
    Replied on January 4, 2018 at 9:58 AM

    Yes, this is possible by creating an autoresponder email for your form.

    Basically the purpose of the email autoresponder is to send an email to the person who submitted the form. With a use of  a dropdown field, you can do something similar. You can check out this guide to know more: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    But if what you have on your dropdown selections are names instead of email addresses, you can create a condition where a relative email address shall be used to receive an email in relation to the selected value in the dropdown. Please check out this guide to know more on how to make this happen: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    If you have questions or if you need assistance, please let us know.

  • jenmsmith
    Replied on January 4, 2018 at 10:48 AM

    Thank You!