How do I edit the content of the share invite email?

  • kittrell48
    Asked on March 29, 2024 at 9:50 AM

    I cannot edit the cover message for the email. I can only see the email cover when I send an email to myself or someone else.

  • Angeli JotForm Support
    Replied on March 29, 2024 at 9:55 AM

    Hi Angela,

    Thanks for reaching out to Jotform Support. Are you trying to edit the content of your Autoresponder and Notification emails? If so, I've checked your emails, but I can't see any cover messages, just the submissions. Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • kittrell48
    Replied on March 29, 2024 at 10:10 AM

    How do I edit the content of the share invite email? Image 1 Screenshot 20

  • Jefferson JotForm Support
    Replied on March 29, 2024 at 12:07 PM

    Hi Angela,

    Thanks for getting back to us. Thanks also for the screenshots. Things are much clearer now. I see that you are referring to editing your invitation email. Unfortunately, the invitation emails are not editable. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

    As a workaround, you can add a cover message to your invitation email. Let me show you how:

    1. In Form Builder, click on the Publish tab in the orange navigation bar at the top of the page. 
    2. Click on the Quick Share tab on the left side of the page.
    3. Click on the field below the Invite by Email and enter the user email.How do I edit the content of the share invite email? Image 1 Screenshot 40
    4. Then, enter your cover message in the email content area.
    5. Hit on Send Invitation to send the email to the target user.How do I edit the content of the share invite email? Image 2 Screenshot 51

    That's it! Check the user's email, and they should receive the email. Check out my screenshot below:

    How do I edit the content of the share invite email? Image 3 Screenshot 62

    Give it a try and let us know if you need any help.

 
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