- diegofsAsked on January 05, 2018 at 08:49 AM
Buenos días quiero queme den de baja de todos los servicios con ustedes porque no lo uso
por favor , remítanme un correo confirmando la cancelacion de servicios
saludos Diego Forriol
- JotForm SupportKiranAnswered on January 05, 2018 at 09:57 AM
I understand that you want to cancel your JotForm subscription. I see that your account is currently holding Bronze monthly subscription that is being paid using PayPal. In order to cancel the JotForm subscription it is also required to cancel the subscription from the PayPal dashboard as well. Please follow the steps provided in the guide below to cancel the PayPal subscription so that the account shall be downgraded to Free at the end of the current subscription period.
Hope this information helps!