Getting the unique name instead of check mark.

Hello Team

#7 issue

This is my quiz:

Question #7 Is showing on the result page incorrectly

When cloned by the jotform support team the issue does not seem to persist

However, this is a consistent issue across all my tests across multiple platforms, webpages, computers etc.

Please go into my master file (not the clone) and test and fix the issue.

Thanks

Hi Lesleyfrancis,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. Since the issue cannot be replicated, I tried to clear your form cache. Clearing form caches is one of the ways to troubleshoot or refresh your forms. It won’t cause you to lose any data, and it’s safe and easy to perform. Here's how to clear your form cache on your end as well:

1. Go to the Account Settings page.
2. Scroll down to the Form Caches section and click the Clear Cache button.

Can you try it again if the form will work this time?

Give it a try and let us know how it goes.