My video and other items are not showing up when I preview the form

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    Kristy_Ressel
    Asked on January 09, 2018 at 01:02 AM

    My video and other items are not showing up when you view the forms

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    ashwin_d
    Answered on January 09, 2018 at 04:18 AM

    I did check your form and did not find any issue with that. You have added one logo and one image in form. Both the images are being displayed correctly in your form. Please check the screenshot below:

    Screenshot of your form in builder:

    1515489276screenshotFormBuilder.gif


    Screenshot of form:

    1515489347screenshotForm.gif


    I was not able to locate any video file you have added in form. Can you please share the screenshot of your form where movie file is not being displayed? You may like to take a look at the following guide on how to upload screenshot in form post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.