The checkbox when selecting a form in My Forms to edit or access submissions is not working

  • dadavewatson
    Asked on January 9, 2018 at 6:19 AM

    Hi

    When I try and choose an existing Form to either edit or to access submissions, the checkbox wont react

    Please check backend. No error code on screenshot etc and the same for ALL my forms

    Thanks

    Dave

  • Welvin Support Team Lead
    Replied on January 9, 2018 at 8:39 AM

    Can you check your browser console for errors? The selection is working to my end so probably an issue with your browser. The logs from the console are important if there's any.

    Here's a screenshot taken from my forms:

    The checkbox when selecting a form in My Forms to edit or access submissions is not working Image 1 Screenshot 20

    I'd also suggest checking with another browser you have. See if you can replicate it there. If so, check the console of that other browser. 

    Please take a screenshot of the console and upload them to this thread.

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

  • dadavewatson
    Replied on January 9, 2018 at 11:05 AM

    Hi

    Thanks. Went to an incognito window in Chrome. Worked fine. So went back and purged the hell out of Chrome. Works again. Thanks for the heads up about checking my browser.

    Thanks