JotForm Cards:Payment tool's product list is inconvenient to use

  • rewilliams5510
    Asked on January 9, 2018 at 8:42 AM
    Second, as our function is for food and drink delivery, I've noticed that especially on mobile devices the menu is extremely difficult to read.  Is there a way to better delineate items?  I'm using the PayPal product list option widget, and as I need to be able to have different pricing for different items, with descriptions, this seems to be the best way to go - but again, it looks incredibly confusing on a mobile device.  Example form attached. Any advice is much appreciated! https://form.jotform.com/73477413523154https://form.jotform.com/73477413523154https://form.jotform.com/73477413523154https://form.jotform.com/73477413523154https://form.jotform.com/73477413523154https://form.jotform.com/734774135
  • york
    Replied on January 9, 2018 at 9:05 AM

    Thank you for your valuable feedback. I also had a difficulty while navigating through the product list in your form on my mobile device.

    I am escalating this issue to our developer team. You will be informed through this thread once the topic comes to a conclusion.

    Sorry for the inconvenience.

  • rewilliams5510
    Replied on January 14, 2018 at 4:57 PM

    Any updates on this issue?

  • Support_Management Jotform Support
    Replied on January 14, 2018 at 6:15 PM

    We still haven't heard back but your ticket is already assigned to one of our developers. We won't be able to give you any timeframe, but rest assured, we'll keep you apprised on this same thread when there's an update.

  • mertc JotForm UI Developer
    Replied on January 16, 2018 at 9:02 AM

    Hey, firstly we are sorry for the inconvenience.

    We have improved the mobile view of the product list.

    You can see that from the following screenshot.

    1516109855Screen Shot 2018 01 16 at 16 Screenshot 10

    If you need any further assistance, please let us know.

  • rewilliams5510
    Replied on January 16, 2018 at 7:43 PM

    That's perfect, SO much better!! How do I duplicate this effect for all of my order forms?

  • Support_Management Jotform Support
    Replied on January 16, 2018 at 8:55 PM

    We're glad you like the changes - These should apply to all forms that use the JotForm Cards layout.

  • rewilliams5510
    Replied on January 17, 2018 at 1:43 PM

    Fantastic, thanks again!