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perfectionofphillipsAsked on April 1, 2024 at 9:10 AM
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Rene JotForm SupportReplied on April 1, 2024 at 9:17 AM
Hi Cynthia,
Thanks for reaching out to Jotform Support. Monthly payment submissions, in essence, is the total number of submissions that your account may receive each month from all of your forms that include payment integrations. Upon checking, your account is on a Starter (Free) Plan, which has only 10 monthly payment submissions allocation. This will reset every month, however, if you wish to accept more, I suggest upgrading your account to a higher plan. To know more, you can visit this link about account usage and limits.
Reach out again if you have any other questions.