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Susan@SkyCruiseAndTravel.comAsked on January 11, 2018 at 12:52 PM
I just received notice from several clients who attempted to make reservations and payment for vacations that my forms were no longer available. I tried to login to jotforms to see what the issue is and found my account suspended.
What is going on and why?
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Jeanette JotForm SupportReplied on January 11, 2018 at 3:11 PM
Your account was suspended because you created a form that ask for passport and driver license, you must add a signature field in order to comply with our Terms. Otherwise the account might be again suspended by the system.
Here is a guide in order to help you add the e-signature.
https://www.jotform.com/help/433-How-to-Add-an-E-Signature-to-Your-Form