Unable to edit Dynamic Dropdown widget

  • eybrown0311
    Asked on January 15, 2018 at 2:05 AM

    I created a dynamic dropdown, but once I close the Widget Settings after creating I cannot seem to edit the options. Is there a way to edit the drop-down options after closing the Widget Settings or do I need to create a new widget to make edits?

  • BJoanna
    Replied on January 15, 2018 at 8:06 AM

    You should be able to edit the widget and make edits. Maybe there is an issue with your widget and Update Widget button stopped working. 

    I checked your account eybrown0311 but you do not have any form. I found your other account katmeow and I assume that your issue is related to this form http://www.jotform.us/form/80086253206148.

    I cloned that form but I was not able to replicate the issue you reported. I successfully updated the Dynamic Dropdown widget. 

    1516021226dropdown Screenshot 10

    Were you able to resolve the issue? If not please try again to edit your widget. I also cleared your form cache. 

    if your issue is related to some other form, please provide us an ID of that form.