The fields are not being displayed in the Insightly-Jotform field mapping

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    joel_koslo
    Asked on January 16, 2018 at 10:50 AM

    I am having trouble going through the integration steps to have my Jotform populate a lead in Insightly. The drop down to map the fields is not displaying my fields.

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    Marvih
    Answered on January 16, 2018 at 11:50 AM

    Let me do some test on my end first. I will get back to you.

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    Marvih
    Answered on January 16, 2018 at 11:56 AM

    I just checked your form but there wasn't any field on it which is why there is no option in the Dropdown when you Integrate.

    1516121736483.png

    Here is the complete guide on how to integrate InsightlyCRM. https://www.jotform.com/help/380-How-to-Integrate-your-form-with-Insightly-CRM

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    joel_koslo
    Answered on January 17, 2018 at 09:37 AM

    Is there a dialog box that should pop up so I can select the form then do the mapping? I do not remember seeing one so I thought the API would bring back all fields from my forms. I saw that after I tried to do the integration a new blank form showed up in my account.

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    Ardian_L
    Answered on January 17, 2018 at 11:13 AM

    You need to create fields first. For example You need to have a Full Name, Email, Phone etc

    So when you integrate your form the fields will match with Insightly.

    I tested out the integration and on my case it was working fine.

    1516205515Insightly.png

    Please let us know if you have any other question.

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    joel_koslo
    Answered on January 17, 2018 at 11:53 AM

    I am not sure I understand. I have an existing Jotform with fields but there is no dialog box that allows me to select this form with its fields to be mapped to a Lead in Insightly. Here is the process I am following and where I think it is broken. Please let me know what steps I am missing to use my existing form.

    1. Authenticate by adding your Insightly API key > pasted key
    2. Click Authenticate
    3. Select the list you want to add information to. > Select Lead
    4. HERE IS WHERE I THINK THERE IS A MISSING STEP Select Jotform to use as the source data
    Provide a dropdown of existing Jotforms for user account, in my case I would select the existing form MSB Agent Info
    5. Map fields between Insightly Lead and MSB Agent Info using dropdowns 


    1516207545Screen Shot 2018-01-17 at 10.4

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    joel_koslo
    Answered on January 17, 2018 at 11:57 AM

    Nevermind... I see where the problem is... The tutorial/instructions I was following do not start with the form... the missing steps are:

    A. Select the form you want to integrate to Insightly > Click Edit > Click Settings
    B. Click Integrations 

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    Ardian_L
    Answered on January 17, 2018 at 11:58 AM

    I am glad that you have figure it out. Please let us know if you have any other question.