Email: Not receiving auto responder

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    bellmediaevents
    Asked on January 16, 2018 at 03:44 PM

    hi there, up until a few hours ago i was able to receive my auto response emails set up on the form i created. i've tried a few time and had my co-workers try as well but we aren't receiving the auto response emails. I tried going back into the rules and re-saving them but still nothing. 

    What could it be? 

  • Profile Image
    aubreybourke
    Answered on January 16, 2018 at 04:19 PM

    Your autoresponder is working for me:

    1516137108Inbox (75) - aubreyb@jotform.c

    You can view your email history yourself if you like:

    How-to-View-All-Your-Form-Email-History 

    It looks like one email was sent to bellmediaevents@bellmedia.ca just recently today. 

    So please check your spam and trash folders first.

    Also note that sometimes emails get delayed.