- SecretsKeptExecAsked on January 16, 2018 at 06:16 PM
Is there anyway you can not delete my app. That just doesn’t make sense to delete all my work in the same day.
- JotForm SupportJohn_BensonAnswered on January 16, 2018 at 08:28 PM
We are not going to delete your forms and account. Please take note that if you reach the monthly limit your forms will be disabled and not be deleted. To fix the issue, you need to upgrade your account to a higher plan or you can wait for the monthly reset which happens every first day of the month.
Your account will remain active for now. If you're expecting more payment submissions per month, please try to upgrade to avoid getting service interrupted.
Related guide: How-to-Upgrade-My-Account
I hope this helps. Feel free to ask us if you have questions, we will be glad to assist you.
- SecretsKeptExecAnswered on January 17, 2018 at 09:43 AMThank you.