How to email customer based on the birthdate details given in the Order Forms?

  • Profile Image
    ahleong
    Asked on January 17, 2018 at 05:35 AM

    Hi Sir,

    how can I auto email birthday greetings to the customer based on the birthdate details given in the Order Forms?


    Thanks

    St

  • Profile Image
    ashwin_d
    Answered on January 17, 2018 at 10:02 AM

    I am not sure if I have understood your question correctly. Do you mean to say that based on the date of birth selection on form, you want to automatically send a birth day email to the user on that specific date?

    Though it it possible to schedule your form's auto-responder email alert to be sent on a specific date but it is not possible to configure that date based on the selection of date field of form. I would suggest you to please integrate your form with MailChimp which will help you achieve your requirement to send birthday greetings email to your users. You may like to take a look at the following guide on how to integrate your form with MailChimp:    https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp

    Hope this helps.

    Do get back to us if you have any questions.