Get back an uploaded file (submission that have been saved in excel)

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    Asked on January 17, 2018 at 11:32 PM


    I have read some of the questionnaire from others about account storage in a forum. And you are advice them to delete a submission to reduce a storage in Jotfrom account.

    I want to ask, if we have save the submission from the form in excel then we delete the submission, can we get back an uploaded file from the excel that we save?

    Thank you.

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    Answered on January 18, 2018 at 03:08 AM

    You can import submissions back by using this application:, here is the guide:

    I'm afraid that the uploaded files cannot be put back since those are deleted with submission.