I do not know what the upgrade is

  • Profile Image
    CoachStricklin
    Asked on January 19, 2018 at 05:14 PM

    I do not what the upgrade is all about. I don't even know what level I am currently at. I am using JotForm for the first time for a Powerlifting I am running. Not sure how many people will sign up or what to do after the meet is done. 

  • Profile Image
    jonathan
    Answered on January 19, 2018 at 07:12 PM

    You can also review the details of your account/username CoachStricklin  usage in the account usage section. 

    User guide: Understanding Your Account Usage and Limits

    You are currently on the FREE plan. You can check more details about the different subscription packages in the JotForm Pricing page.


  • Profile Image
    CoachStricklin
    Answered on January 19, 2018 at 07:43 PM
    I am getting charged $2.19 Everytime someone signs up. Should I get a
    temporary subscription?
    ...
  • Profile Image
    liyam
    Answered on January 20, 2018 at 04:19 AM

    The charge for payments you receive are charges from Paypal. We do not get any fees from the payments that you receive. If you believe you will reach the payment submission limits for the month, I recommend that you upgrade your subscription to prevent disruption of service from your forms.

    If you have other questions, please let us know.

  • Profile Image
    CoachStricklin
    Answered on January 20, 2018 at 11:43 AM
    New at this, what is my limit? I am expecting 40-60 people signing up.
    Deadline is the end of February.
    ...
  • Profile Image
    Mike
    Answered on January 20, 2018 at 03:50 PM

    You can receive up to 10 payment submissions in January.

    To be able to receive up to 100 payment submissions per month you will need to upgrade to the Silver plan - $39.00/month. You may keep the Silver monthly subscription for one or two months and then downgrade back to the free plan.

    If you need any further assistance, please let us know.