Why is my form when filled in coming from 'jot form'

  • mehriamin
    Asked on January 22, 2018 at 7:23 AM
  • BJoanna
    Replied on January 22, 2018 at 10:55 AM

    I assume that you are referring to the Email Notifications that you are receiving when your form is submitted. 

    JotForm is set as the Sender Name of your email Notification. 

    1516636165sender Screenshot 10

    You can select some other field of you form as the Sender Name.

    Explanation of Email Notification and Autoresponder Settings

  • Mellonie
    Replied on January 22, 2018 at 3:57 PM

    i do have it set up, it’s not working ?

  • David JotForm Support Manager
    Replied on January 22, 2018 at 5:20 PM

    You are still using "JotForm" as your sender. Please go into the edit mode of your form, then click on Settings, Form Settings, and click on the edit icon for your notification:

    1516659566edit Screenshot 10

    Then go to Recipients, and change the sender:

    1516636165sender Screenshot 21