Form collapse title not showing an error

  • tracyalexander
    Asked on January 22, 2018 at 7:43 AM

    Hi

    When there is a field not filled out the title of the form collapse section does not show in red so my user does not know where the error is.  Please help

    Jotform Thread 1357041 Screenshot
  • Richie JotForm Support
    Replied on January 22, 2018 at 11:05 AM

    I have checked your form and tried to submit without inputting all the fields and it returned an error on the collapse.

    Here is my screenshot.

    Form collapse title not showing an error Image 1 Screenshot 20

    Kindly clear your form cache.

    Was the issue resolved already?

    Let us know.

     

  • tracyalexander
    Replied on January 22, 2018 at 12:53 PM

    Can you look at the collapsable field I used in my screen shot as this is the one that is not showing the error


    Thank you

  • Richie JotForm Support
    Replied on January 22, 2018 at 1:04 PM

    I still can see the notification errors and the text highlighted in red.

    Form collapse title not showing an error Image 1 Screenshot 30

    When you open the collapse it won't highlight in red anymore but if you don't click it,it will remain highlighted.

    Form collapse title not showing an error Image 2 Screenshot 41

    Have your tried clearing your form cache?


    Let us know if the issue still remains.