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ZeshanHaiderAsked on January 22, 2018 at 11:13 PM
Hi,
I have added some upload file fields with the label "Proporciona tu segundo pasaporte vigente en caso de tener uno (Boton adjuntar)" in my form and I haven't made them mandatory but when I view my form then these fields appear as mandatory.
Need quick solution.
Thanks.Page URL: https://form.jotform.me/73311530288452 -
Nik_CReplied on January 23, 2018 at 4:55 AM
You have a condition that is making that field required:
So all fields included in the condition will be required unless the condition is true.
Let us know if you have any further questions.
Thank you!
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ZeshanHaiderReplied on January 23, 2018 at 12:05 PM
I got your point. So I excluded those button fields from that condition but by doing so i don't know why all the fields that were previously showing up on a particular condition are now always showing up. (even after disabling that condition)
So now I am using the backup copy of the form. This is the new link of the form:
https://form.jotform.me/80203164732447In this form, there is no "unrequire" condition applied on those button fields but still they are showing up as required.
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Nik_CReplied on January 23, 2018 at 12:34 PM
I checked several of your fields and I could only see that some of them are set as Required in Options page:
Do you have any field in particular that has this problem?
We'll wait for your response.
Thank you!
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Zeshan HaiderReplied on January 24, 2018 at 12:08 AM
Thanks. Issue solved.
By the way, can you tell why in previous form after excluding the button fields from that condition all the fields that were previously showing up on a particular condition are now always showing up. (even after disabling that condition)?
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Nik_CReplied on January 24, 2018 at 2:28 AM
I'm not quite sure what you're referring to.
Could you please share the form ID where the issue persists and, if possible, please share the screenshot(s), here is how: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We'll wait for your response.
Thank you!