Current change in pricing policy

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    Asked on January 25, 2018 at 03:53 AM


    Knowing that JotForm has revised its pricing policy recently... we are currently using Silver plan which only 100 payments are allowed... 

    How to count the 100 payments... for example I have an event with 10 peoples pay online, does it count as 1 (one event / form) or 10 payment?


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    Answered on January 25, 2018 at 07:38 AM

    No, it is counted as a payment when a user successfully completes the payment. So if 10 users complete the payment successfully, it will be considered as 10 payments.

    To understand your account usage and limits you can follow this guide : Understanding-Your-Account-Usage-and-Limits