Espero que tenha resultado Quero resposta das minhas atividades

Hi Kauane, 

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you explain a bit more about the issue, so I can get a better idea of what's happening? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. Could you kindly send us a screen recording showing the issue using Loom or upload a video through your Google Drive and send us a viewable public link so we can investigate further?

Once we have a better idea of what’s going on, we’ll be able to come up with a solution