Jotform Blocked: User being redirected due to web security platform

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    servewisco
    Asked on January 25, 2018 at 04:28 PM

    Hello,

    One of the universities we work with is not able to access the form we have built for them, https://form.jotform.com/62006608687157. Instead, it redirects them to a page saying that they have been redirected because the link they followed is to a known phishing website.

    I successfully embedded the form to our website and still had no success. The space where the form should be is blank on their end. Their help desk has been of no help, so I turn to you to see if their is any workaround that can be used. I generated a PDF form, but in that process we lose a lot of the benefits and tools that are built into the form.

    Thanks!

  • Profile Image
    aubreybourke
    Answered on January 25, 2018 at 05:54 PM

    There is no way around this that we can provide.

    You have to contact the administrator and ask them to whitelist Jotform:

    Whitelisting-JotForm-IP-Addresses-and-Domains