May we know the payment limit per month?

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    Elivale70
    Asked on January 29, 2018 at 05:42 AM

    We have a paypal account but we've seen that there is a limit about the amount of payment that we can receive each month, isn't it?

    We need also 3 different access account. Is it possible?

    We hope to hearing from you soon. Thank you.

    Elisa Valentini.


  • Profile Image
    Richie_P
    Answered on January 29, 2018 at 10:03 AM

    Depending on the kind of plan subscription, the payment limits are as follows.

    Plan Max Number of Payments

    Starter 1

    Bronze 10

    Silver 100

    Gold Unlimited


    For the access account, did you mean to say sub-account? Unfortunately, accounts can only have one user, but it can have many sub-accounts.   A sub-account, refers to accounts that have access to your forms.

    Here is a related article for sub-accounts you can check.How-to-Share-Forms-with-a-Sub-Account-User

    Here is a screenshot on how many sub-accounts can be created depending on the plan.


    Please let us know if we can be of further assistance.

  • Profile Image
    Elivale70
    Answered on January 30, 2018 at 04:43 AM
    Thank you very much.
    Just one more question; for number of payments you mean the way of payment that I can choose from the menu "payment integrations" as for example paypal or we pay, authorize.net or click bank ?
    Elisa Valentini
    Segreteria
    Str. Scaglia Est 31 - Dir. Modena 2
    41126 Modena
    tel e fax 059 362871
    emilia.cdo.org
    Il giorno 29/gen/2018, alle ore 16:03, JotForm ha scritto:
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  • Profile Image
    Richie_P
    Answered on January 30, 2018 at 08:13 AM

    The monthly Payment Submission Limit is the number of submissions, that have payment integration on them, not necessarily the number of payment integration your form has but the submissions with completed payment.

    Example, you used PayPal Integration in one of your forms,if a user fills out the form, submitted it and successfully completed the payment, then that would count as 1 payment submission.

    You can check this article to learn more about limits. Understanding-Your-Account-Usage-and-Limits

    Please let us know if you have further questions.