Please unsuspend my account!

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    Adam Freeman 
    Asked on January 30, 2018 at 06:55 AM

    Please unsuspend the account clearenergy!


    No idea why this has happened, my business needs those forms live.


    Thanks


    Adam Freeman

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    IreneA
    Answered on January 30, 2018 at 07:52 AM

    Our apologies. We have unsuspended your account after finding no violations of our terms. It was mistakenly suspended by our phishing filter. We have added the suspected forms into our whitelist.

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    Mason 
    Answered on January 30, 2018 at 08:06 AM

    Mine has been too.. can you unsuspend mine too?

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    John_Benson
    Answered on January 30, 2018 at 10:21 AM

    @Mason

    Sorry for the inconvenience. 

    Your account is now active and in good status. 

    If you need further assistance, please let us know. Thank you.

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    Diana 
    Answered on January 30, 2018 at 10:33 AM

    Please unsuspend mine too?   I didn't think I had any violations on my forms?
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    John_Benson
    Answered on January 30, 2018 at 11:43 AM

    To avoid confusion, we will be addressing your issue on this link: https://www.jotform.com/answers/1366788

    Thank you.