Form embedded in wix page not redirected to custom thank you URL.

  • Profile Image
    danilovd33
    Asked on January 30, 2018 at 09:15 AM

    Hi. I have a website on wix.com But does not work Redirect to external link My website: https://danilovd33.wixsite.com/test But on this link it works: https://form.jotformeu.com/73543871865367 How to fix this problem?

  • Profile Image
    ashwin_d
    Answered on January 30, 2018 at 11:19 AM

    I'm sorry for the trouble caused to you. 

    I did test your form which is embedded in your webpage and I am able to replicate the issue you are having. After I clicked on the submit button, I was not redirected to custom thank you URL. 

    The issue is caused because of the wix permission issues on form's iframe code. Browser console shows error message. Please check the screenshot below:

    1517328958sandbox.png

    I would suggest you to please take a look at the following thread whee one of my colleague have explained this issue in detail:  https://www.jotform.com/answers/829758-Wix-embedded-form-is-not-submitting-or-redirecting-to-PayPal 

    You may like to speak to wix support and ask them to remove the sandbox attribute from the box where you embed your form's embed code.