How do I get remove an item from the form that cannot be identified?

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    HOliver
    Asked on January 30, 2018 at 01:26 PM

    Can you please advise what title or build of #56 on the TransTrack 3.0 form and how do I remove this item from the form?

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    david
    Answered on January 30, 2018 at 02:32 PM

    I checked through your form and I am not quite sure which element you are referring to.  If you wouldn't mind letting us know which field specifically, we can definitely let you know how to remove it.  A screenshot would be most helpful:

    https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum

    You can post it directly to this thread:

    https://www.jotform.com/answers/1367059

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    Hermange
    Answered on January 30, 2018 at 03:09 PM

    Hello David,

    I provided a pic in the body of the comment in the previous thread due to I do not have a png pic version to upload and jotform apparently does not allow a word doc to be uploaded that contains a screen shot.

    I noticed in the items of my build form for example "see in the conditions for Case Type Transchoice and Provider Select Only" Hide.

    #56 does not have a named title so I am not sure what item that is on the form to be removed.


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    david
    Answered on January 30, 2018 at 03:27 PM

    I see which field you are referring to.  It can actually be seen when selecting all fields in the form:

    1517344021Capture.PNG

    Try click on the left side in between the two fields that are shown.  It should allow for selecting the field:

    1517344063Capture1.PNG

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    HOliver
    Answered on January 30, 2018 at 03:45 PM

    Hey David that is exactly what I needed. I found the field that was hidden, removed the field, and adjusted the conditions accordingly as it relates to the field that I removed. I have tested and it looks Great! Tthis issue has been resolved.

    GREAT FEEDBACK AND CLEAR INSTRUCTIONS! THANK YOU!