Form Views raise even when I am testing the forms

  • Profile Image
    hatikva
    Asked on January 31, 2018 at 08:59 AM

    JotForm says I have had 250 out of 10,000 form views.  These views have all been by me testing the different forms with translation. 

    It doesn't seem right that when you are working on a form and you want to test it that these count towards the views and submissions. 

    I haven't even published any of my forms publicly yet except for one called: Transportation request. 

    All the rest are going online tomorrow when we have a launch conference for our organization.  

    Is there a way to reset the views and submissions so these don't count toward the overall allowance?

    thanks.

  • Profile Image
    Adrian
    Answered on January 31, 2018 at 10:43 AM

    The counter resets on the 1st of each month.

    Help Article: Understanding Your Account Usage and Limits

    So, the form views count will reset tomorrow.


    Let us know if you have further questions.