Can I recover submissions?

  • dentalemploymenthelp
    Asked on January 31, 2018 at 10:10 AM

    lost all submissions


  • Kevin Support Team Lead
    Replied on January 31, 2018 at 11:40 AM

    I have calculated your submissions and I can see there are 344, please note that if you have deleted your submissions they cannot be recovered. 

    I would recommend you to check your account activity logs in order to see if the submissions were deleted and the IP address where it occurred from. 

    https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs 

    I hope this helps.