I am having issue changing my survey

  • alison fields
    Asked on April 8, 2024 at 3:25 PM

    I accidently deleted a question and

    some of fields can not be typed in
  • Jemuel JotForm Support
    Replied on April 8, 2024 at 4:23 PM

    Hi Alison,

    Thanks for reaching out to Jotform Support. I checked the status of the email address that you used to open this ticket, but I am getting the result that this is a Guest account. For us to assist you better, can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that. Also, please provide the link to the form you are referring to so we can check.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • alison fields
    Replied on April 8, 2024 at 7:25 PM
    I created it with my fb login so it maybe under my email for fb. delilah8411@yahoo.com
    On Monday, April 8, 2024 at 04:23:47 PM EDT, Jotform <noreply> wrote:


    </noreply>...
  • Mary JotForm Support
    Replied on April 8, 2024 at 11:15 PM

    Hi Alison,

    We have a Revision History feature that lets you revert your form back to an older version, where the deleted question can be restored. Let me show you how to use it:

    1. At the top of the Form Builder page, click on the Timestamp under the title of the Form to open the Revision History.
    2. Choose the version you want to restore the form to in the menu on the right side of the page.
    3. Now, just click on Revert next to the version you want to revert it to. That’s it.

    I am having issue changing my survey Image 1 Screenshot 20

    I moved your other question to a new thread and will help you with that here.

    Give it a try and let us know if you need any help.