Signed Documents limit reached

  • Maxine
    Asked on April 8, 2024 at 6:52 PM

    I have a crisis I'm a poor person in Africa and tried to use jotform. Now I got limited to 10 forms. I got a project for a job. Now I'm gonna lose my job cause I won't have all needed forms. Do guys not give in free monthly subscription for community service. I'm in a real crisis. Please help. I don't know if you have ever received a message such as this

  • Rica Support Team Lead
    Replied on April 8, 2024 at 7:32 PM

    Hi Maxine,

    Thanks for reaching out to Jotform Support. We don't provide free upgrades but if you are a Nonprofit organization, you can take advantage of our 50% Nonprofit discount. To apply for the non-profit discount, please fill up the application form on this link. After submitting the form, the information you sent will be reviewed. You will get a confirmation in the email address that you have provided in the application form within 24 to 48 hours.

    If you don't want to upgrade, you can use Jotform for free but there would be a limit. I've checked your account and can see that you have reached the Monthly Signed Documents limit. To continue using your form, you can disable the Jotform Sign Automation. Let me show you how:

    • Click on the Settings tab at the top part of Form Builder.
    • Select Jotform Sign on the left panel of the screen.
    • Then disable Jotform Sign Automation.

    Signed Documents limit reached Image 1 Screenshot 20

    You can get up to 100 submissions per month if this feature is disabled.

    Let us know if there’s anything else we can help you with. 

 
Your Answer