Thank You page: Where is the settings option in Card form

  • Daniel Dinsio
    Asked on April 8, 2024 at 6:52 PM

    I don't have the option in Settings ? ? ? to change a thank you page like shown in this video? ? ?

  • Vanessa JotForm Support
    Replied on April 8, 2024 at 10:42 PM

    Hi Daniel,

    Thanks for reaching out to Jotform Support. Please share the direct form link and we will investigate the issue. You can open this link and follow our complete guide on how to find the direct form link. You can also follow the steps below:

    1. In the Form Builder, go to the Publish page.
    2. Select the Quick Share tab and click the Copy link button.

    Thank You page: Where is the settings option in Card form Image 1 Screenshot 20

    After we hear back from you, we’ll better understand what’s going on and how to help.

  • Dan
    Replied on April 9, 2024 at 5:09 AM

    Hey Vanessa, I figured out why it wasn't available. It's because I am using the cards form.

    Jotform doesn't give you the option to change the view of the thank you card at the end. Other then colors of the background and font.

    Which is found in the advanced customization tab for the card styling.

  • Arghya JotForm Support
    Replied on April 9, 2024 at 5:44 AM

    Hi Daniel,

    Thanks for reaching out to Jotform Support. Unfortunately, you can not edit Thank you page in card form, if you want to change your Thank you page you can switch to the classic form. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    Let us know if you have any other questions.

 
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