Setting up the Thank You Page

October 18, 2021

What is a Thank You Page?

A Thank You Page is the final page your visitors see after submitting a form. Some people use it to give a pleasing end to the experience by customizing the page. Others use it as a tool to redirect visitors to a certain page after completing the form.

There are two different options for you to choose when making your thank you page:

  1. Show a Thank You page
  2. Redirect to external link

To access these thank you page options, click Settings at the top > then Thank You Page on the left.

Show a Thank You Page (or the Default Thank You Page)

This is the most commonly used Thank You Page option since it has almost all the details that you need already included. You can completely customize the look of your thank you page directly from the thank you message editor. You can insert images, links, paragraphs, and tables. It is also possible to post the user’s answer using this option by clicking the Form Fields option.

Thank You Page Settings options.

1. Layout templates – custom thank you page layout templates

2. Action Buttons – add options to Fill form, Download Submission PDF, and Edit Submission

3. Form Fields – add the fields on the custom thank you message


Redirect to External Link (or a Custom Thank You URL)

The form will redirect the user/respondent to the website URL entered here. This is very useful when you want your form users to land on your website or a specific page after form submission.


The Custom URL is also used when you want to POST data to your Thank You Page. To learn more, check out our guide on How to Post Submission Data to Thank You Page.

Comments and suggestions are welcome below. If you have a question, post it in our Support Forum , so we can assist you.

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