Ability to save form filler's information automatically.

  • Jaime
    Asked on April 9, 2024 at 5:20 AM

    Is Jotform ever going to support autosave/dropoff/abandonment? This “Save and Continue Later” is a really clunky and pretty outdated method to continue a form.

    From the form provider’s perspective, in 99% of cases, you want to capture some basic information whether the person hits submit or not.

    That means saving contact information either automatically, or at a minimum, when they click “Next” the first time, so that even if they abandon halfway through, you have still captured that initial contact information.

    A quick forum search shows me this has been requested by at least 25 people and for multiple years. C’mon, Jotform!

  • Jeric JotForm Support
    Replied on April 9, 2024 at 5:57 AM

    Hi Jaime,

    Thanks for reaching out to Jotform Support. I understand how important to automatically save user's basic information. What I can do is create a feature request and add your account. When or if this will be developed depends on several factors such as how feasible it is, the number of requests we receive and the workloads of our developers. When it's implemented, we'll update you here.


 
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