what does this message mean? You're out of submission storage! Upgrade Now.

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    JJudge
    Asked on February 04, 2018 at 07:43 PM

    Hi - I'm not sure what 'submission storage' is? I'm on a free plan and would like to know what this means?


    thank you

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    Ardian_L
    Answered on February 05, 2018 at 04:04 AM

    On Free plan you can store up to 500 submissions on your account. I checked your account and seems like you have 508 submissions in total. On this case you need to delete some submissions in order to make room for new submissions.

    Before deleting the submissions from your account, I would suggest you to download the submissions before. Please check the instructions on the link below on how to download your submissions:

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Let us know if you have any other question.