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sciencemillAsked on February 6, 2018 at 10:22 AM
I am trying to edit my form, and the redirect when I say edit on all of my forms is taking me to a blank screen... help!
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BJoannaReplied on February 6, 2018 at 11:35 AM
I am not able to replicate the issue you reported in your account. I am able to edit all of your forms. When I click on Edit Form I am redirected to the Form Builder. A blank screen is shown for a few seconds and the the Form Builder is loaded.
I cleared your form cache. Please try to edit your forms again. If the issue still persists, please try to use some other browser or try in incognito mode. You can also try on some other device.
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sciencemillReplied on February 6, 2018 at 2:43 PMThanks - We figured out that by clearing my cache everything was ok. How do
I get back to a question to say it's been figured out?
Thanks,
Cindy
Cindy De Gesero
Office Manager/Bookkeeper
Science Mill
101 South Lady Bird Lane
P.O. Box 38
Johnson City, Texas 78636
844.263.6405, Ext. 1007
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Support_Management Jotform SupportReplied on February 6, 2018 at 4:34 PM
Hello Cindy - Glad it's all sorted. You can view all the threads you posted on this link. Then, from there, just click the thread you want to update then reply there.
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sciencemillReplied on February 6, 2018 at 4:43 PMAwesome - thanks. My first form is "going live" today. So exciting!!!
Cindy De Gesero
Office Manager/Bookkeeper
Science Mill
101 South Lady Bird Lane
P.O. Box 38
Johnson City, Texas 78636
844.263.6405, Ext. 1007
...