Forms cannot be edited

  • Profile Image
    sciencemill
    Asked on February 06, 2018 at 10:22 AM

    I am trying to edit my form, and the redirect when I say edit on all of my forms is taking me to a blank screen... help!

  • Profile Image
    BJoanna
    Answered on February 06, 2018 at 11:35 AM

    I am not able to replicate the issue you reported in your account. I am able to edit all of your forms. When I click on Edit Form I am redirected to the Form Builder. A blank screen is shown for a few seconds and the the Form Builder is loaded. 

    1517934664edit.gif

    I cleared your form cache. Please try to edit your forms again. If the issue still persists, please try to use some other browser or try in incognito mode. You can also try on some other device. 

  • Profile Image
    sciencemill
    Answered on February 06, 2018 at 02:43 PM
    Thanks - We figured out that by clearing my cache everything was ok. How do
    I get back to a question to say it's been figured out?
    Thanks,
    Cindy
    Cindy De Gesero
    Office Manager/Bookkeeper
    Science Mill
    101 South Lady Bird Lane
    P.O. Box 38
    Johnson City, Texas 78636
    844.263.6405, Ext. 1007
    ...
  • Profile Image
    Jim_R
    Answered on February 06, 2018 at 04:34 PM

    Hello Cindy - Glad it's all sorted. You can view all the threads you posted on this link. Then, from there, just click the thread you want to update then reply there.

  • Profile Image
    sciencemill
    Answered on February 06, 2018 at 04:43 PM
    Awesome - thanks. My first form is "going live" today. So exciting!!!
    Cindy De Gesero
    Office Manager/Bookkeeper
    Science Mill
    101 South Lady Bird Lane
    P.O. Box 38
    Johnson City, Texas 78636
    844.263.6405, Ext. 1007
    ...