Why was my account disabled?

  • Callofthewild
    Asked on February 6, 2018 at 12:39 PM

    I just received an email saying my account has been disabled. Logging in to Jotform it looks like I might have used too much space. Can I reduce the size of my form and be re-enabled again?

    Hannah

  • Adrian
    Replied on February 6, 2018 at 1:52 PM

    Did you receive the email here admin@studentmissions.co.uk?

    All your forms are active and you are way under the limits. I am not sure why you received that email.


    To see the usage of your account, click the following link: https://www.jotform.com/myaccount/usage


    Can you please take a screenshot of that email and send it here? When did you receive it?

    How to Post Screenshots to Our Support Forum


    Thank you.