Card form show/hide conditions are no longer working

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    gloriaborgardt
    Asked on February 06, 2018 at 03:59 PM

    Why are all of my tiles being shown even though I've formatted many of them to only appear if something is true/selected??


    Example: CPA Goal should only appear if CPA is selected on the previous tile.

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    david
    Answered on February 06, 2018 at 06:33 PM

    I checked your form and the conditions appear to be functional.  The appropriate fields were being shown only when the option was selected.  Is this still not working on your end?  If so, let us know and we will take a close look.

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    gloriaborgardt
    Answered on February 07, 2018 at 11:12 AM

    Hi David, thank you for looking into this. I sent a collaboration link to a friend and it's working for them, but when I go to Preview Form is still automatically shows me all 22 tiles. I have to screenshare this, so I really need the if statements to work on my end... Thank you!

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    david
    Answered on February 07, 2018 at 12:13 PM

    When first entering data in the form, only 15 fields are shown:

    1518023451Capture.PNG

    Check the form from its URL instead of in preview mode:

    https://www.jotform.com/80244036447150