Embed in to prestashop error

Hi There,

I have made my first form and tried to embed it in prestashop following your instructions.

I have enabled iframes and try to create a new cms page however if I paste your html in to the html editor I get this error 'The content field is invalid'

I can create a new cms page with text content and that is ok so it is something to do with the iframe html I believe

I am using the latest Prestashop version 1.7.2.4

Do you have any ideas

Could you please try re-embedding the form using the iFrame Method? Here's the guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

Related guide: https://www.jotform.com/help/266-How-to-add-a-form-to-your-PrestaShop-website

Please try it and let us know how it goes. Thank you.

Hi John,

Thanks for the answer.

I have tried the iframe method but get the same result

Here are some screen shots which might help

https://screenshots.firefox.com/yCXeeLVKxpxtZuv4/www.rideforrecovery.co.uk

https://screenshots.firefox.com/2sT5v5LvK77i7Qvc/www.rideforrecovery.co.uk

Thanks

Paul

Can you please follow the instructions on the link below on how to add your form on PrestaShop:

https://www.jotform.com/help/266-How-to-add-a-form-to-your-PrestaShop-website

I might suggest you to clear the cache of your browser before trying to input the iframe code.

Let us know if you have any other question.

Hi Adrian,

That worked a treat.

You might want to change you code that is generated under => publish => platforms => Prestashop as that doesn't delete the yellow highlighted text hence getting the error.

Anyway I am happy and all looks good

Thanks

Paul

Thank you for the suggestion. I am glad that you figure it out. 

Please let us know if you have any other question.