How do I get rid of a cloned form?

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    GlobalSecurityServices
    Asked on February 07, 2018 at 09:51 AM
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    Jan
    Answered on February 07, 2018 at 11:11 AM

    My understanding is that you want to delete a cloned form in your account. In My Forms page, select the form and then click the "Delete" button.

    151801929702-08-8yxzq.png

    Hope that helps. If you have any questions, let us know. Thank you.

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    GlobalSecurityServices
    Answered on February 07, 2018 at 11:43 AM
    The cloned form is not showing on the forms page. It only shows on the email recipients page so this does not help.
    If you are not the intended recipient of this message (including attachments) or if you have received this message in error, immediately notify us and delete it and any attachments.
    If you do not wish to receive any email messages from Edward Jones, excluding administrative communications, please email this request to Opt-Out@edwardjones.com from the email address you wish to unsubscribe.
    For important additional information related to this email, visit www.edwardjones.com/disclosures/email.html. Edward D. Jones & Co., L.P. d/b/a Edward Jones, 12555 Manchester Road, St. Louis, MO 63131 © Edward Jones. All rights reserved.
    ...
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    Jan
    Answered on February 07, 2018 at 12:51 PM

    Are you referring to this form (https://www.jotformpro.com/form/50695856200962)?

    I can see that this form have 3 email notifications. 2 of them has the title "Clone of Emergency Medica Supply Request". You can remove the "Clone of" text by clicking the "Edit" icon. Here's a screenshot:

    151802566802-08-luohg.png

    If you are referring to a different issue, let us know. If possible, please provide a screenshot so that we can further investigate the issue.

    Thank you.