Jotform Card Layout: How can we Disable Fullscreen on Card Forms

  • benjasm
    Asked on February 7, 2018 at 10:33 AM

    Is there a way to disable the fullscreen mode on the new card forms? 

  • TREVON
    Replied on February 7, 2018 at 11:57 AM

    Unfortunately at the moment Card Layout does not support form resize options. I have forwarded this feature request to our developers for future consideration.We will let you know on this thread if there are any news.

  • Ceren Director of Product Management
    Replied on February 8, 2018 at 2:43 AM

    Hello benjasm,

    You can disable fullscreen mode from Publish Tab of the editor.

    1518075645publish Screenshot 10

    Please check and let us know if you need any further assistance.

  • andyrihn
    Replied on February 8, 2018 at 2:17 PM

    Even with 'full screen' mode turned off, the button appears on the page still. My issue is that - whenever the page loads, any clicks near the form "container", let alone the button, result in it changing to full screen mode, and that really ruins the experience for me.

    Is there a way to turn the button off as well?

    Thanks

  • Adrian
    Replied on February 8, 2018 at 3:28 PM

    I have embedded a form and turned off the Fullscreen option.

    The button is not showing.

    https://goo.gl/b9mVfL


    Can you please try again? If the issue persists, paste the form URL and the URL where the form is embedded in.

    Thank you.

  • andyrihn
    Replied on February 8, 2018 at 4:06 PM

    Hello, 

    Thanks for the prompt response. The issue is still appearing on my form. The form is located at the bottom of the landing page listed below.


    Form URL: https://form.jotform.com/80115690616151

    Page URL: https://roadrunnerwm.com/overview/


    Thanks,

    Andy

  • TREVON
    Replied on February 8, 2018 at 4:33 PM

    I have tested your form and I could replicate the same error. I have even ran further checks and I note that you have embedded your form using JavaScript.

    1518125597Fullscreens Shows Screenshot 10

    This might be the reason for the above error but to eliminate the error I would like to kindly request if you could try using the Iframe form embed then test and let us know if it works.

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code