Recipient email has the JotForm logo

  • Faithholidays
    Asked on February 8, 2018 at 10:50 AM

    We have a paid version which was done to have the recipient email with our Logo Logo but the email received has Jotform Logo

    Please help

  • Kiran Support Team Lead
    Replied on February 8, 2018 at 12:01 PM

    Please check if the option 'JotForm Branding' is disabled in your account settings. If it is already disabled and still having the logo in the email, you may edit the email autoresponder to remove the logo. Alternatively, you may also try creating a new autoresponder email for your form.

    If you need any further assistance, please let us know. We will be happy to help.