Google Drive Spreadsheet integration not working

  • medarbeiderne
    Asked on February 8, 2018 at 11:45 AM

    Hi there JotFriends!

    I'm very happy with your services. I just seem to have one small problem. My form «Ruterapport» integrates with Google Drive Spreadsheets perfectly. For some reason the same integration with my forms «Betaling av Lettvint privat» and «Bestilling av lettvint privat» doesn't work as supposed.


    1518108232Skjermbilde 2018 02 08 kl Screenshot 101518108275Skjermbilde 2018 02 08 kl Screenshot 21

  • Richie JotForm Support
    Replied on February 8, 2018 at 12:56 PM

    I tested the spreadsheet integration and it seems working at my end.

    Please try the following.

    1.)Remove the integration

    2.) Clear your forms cache.How-to-Clear-Your-Form-Cache

    3.)Clone your form How-to-clone-an-existing-form-from-your-account

    4.) Integrate Google Spreadsheet in the cloned versions.

    Let us know how it goes.