Request to remove or change the Google reCaptcha V1 from our Form Builder

  • HarterEquip
    Asked on February 8, 2018 at 4:14 PM

    When I open this form I get an error message in the Kapcha field - "V1 UNSUPPORTED"

    But not every time, approx. every 3rd or 4th time.  Can you explain why this is happening? 

    Jotform Thread 1378425 Screenshot
  • Support_Management Jotform Support
    Replied on February 8, 2018 at 6:26 PM

    From what I gathered, Google has deprecated support for the reCAPTCHA V1 as stated here.

    I informed our developers about this so we can review the possibility of removing the captcha field (V1) in our Form Builder or, have it replaced with V2 instead.

    For the meantime, I recommend you use a different Captcha field. My recommendation is the Google Recaptcha Widget.

    Request to remove or change the Google reCaptcha V1 from our Form Builder Image 1 Screenshot 20

    Related guide: How-to-Add-a-Widget-to-your-Form