My thumbnail photo appears as Jotform logo.

  • Hudspeth_Scott
    Asked on April 11, 2024 at 7:07 AM

    See pick below, this is what shows up when I send the link to someone
    on social or mobile? How do I change that Jotform Photo? TY

    My thumbnail photo appears as Jotform logo Screenshot 20\

  • Mary_Ed JotForm Support
    Replied on April 11, 2024 at 8:05 AM

    Hello Hudspeth_Scott,

    Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. You can add the logo on the page title so that when you share the form link, it will show how you want it to be. Let me show you how to do that:

    1. IForm Builder, click the Add Your Logo at the top of your form.
    2. Upload a photo or image as your logo.

    My thumbnail photo appears as Jotform logo Screenshot 30

    Take a look at the screenshot below to see my results:

    My thumbnail photo appears as Jotform logo Screenshot 41

    We also have a guide about How to Change a Preview Image when you Share a Form on Social Media that you can check out.

    Reach out again if there’s anything else we can help you with.

 
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