How do I populate an email with text from the paypal product chosen and paid for?

  • ekbrothers
    Asked on February 9, 2018 at 10:56 AM

     This question is regards to autoresponder.  I would like a confirmation email to reference the particular item chosen and paid for through paypal.  Unfortunately though, when I enter that field into the autoresponder email, it populates the email with a bullet point and the payment amount, such as this: 

    Test Membership (Amount: 1.00 USD) Total: $1.00

    Instead, I'd like the email to simply say "test membership" without everything else.  How do I accomplish this?

  • liyam
    Replied on February 9, 2018 at 12:24 PM

    Hello,

    You can replace on your email alert settings and find {chooseMembership11} and replace it to show {chooseMembership11:product}. What this will do is just show the product item instead of the whole transaction information.

    You can check this guide for further information: https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    Thanks.