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Ana_MarroquinAsked on April 11, 2024 at 11:23 AM
Buenos días, estoy intentando compartir un aplicativo de manera privada a través de correo electrónico pero no me permite realizar esta función. ¿Hay alguna solución?. Es muy importante para mi empresa poder compartirlo a través de los correos electrónicos.
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Neil JotForm SupportReplied on April 11, 2024 at 11:56 AM
Hi Ana_Marroquin,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question. I tried using the Invite by Email option on the Jotform Apps, and it is working as expected. Check out my screencast below:
Can you try to refresh the App Builder, type in the email address again, and wait for the avatar icon to pop up? I went ahead and cleared your account's cache as a precaution as well.
Give it another try and let us know how it goes.