What happens when I exceed my storage?

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    Asked on February 13, 2018 at 01:59 PM



    I know the free platform only has 500 submissions for storage. Is there a way I can go and delete the forms received at any point so I can stay below this number? Thanks!

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    Answered on February 13, 2018 at 02:21 PM

    Your forms will be disabled once you exceed your monthly submission limit. Please note that deleting the submissions won't reset or reduce your counter for that month. The counter will be reset every 1st of the month. 

    For more information, please refer to our guide here https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.

    Let us know if you have any questions or if you need further assistance.