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drewharwellAsked on April 13, 2024 at 2:43 AM
I am getting a pop up saying my email is on your bounce list. My email was temporarily down but we figured out the problem and corrected it, so it is fully functional again. The bounce list pop up started when the email was down. Now that it's back up, how can I get it off the bounce list?
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Waqas JotForm SupportReplied on April 13, 2024 at 3:10 AM
Hi Drew,
Thanks for reaching out to Jotform Support. You can click remove on this pop-up screen as well. You can also remove your email from your account settings. Let me show you how:
- On your My Forms page, hover your mouse on your Profile Avatar icon.
- In the window that opens, click on Settings.
- Scroll down to the bottom of the Settings menu, add your email address to the bounce list, and click the check button. That's it, you're done.
Check out this guide on How to Prevent Email Bouncing Related Issues
Let us know if there's anything else we can help you with.