Cancelled subscription and balance submissions

Hi there, it says I've used 375 out of 500 submissions.

But I cancelled my subscription some time back.

Will I still be able to use / receive the remaining 125 submissions that I had previously paid for? Or must I subscribe again?

Hope to hear from you soon

Sincerely

Queenie

Hi Queenie,

Thanks for reaching out to Jotform Support. If you're referring about the total submission storage, keep in mind that the starter-free plan has a total submission storage of 500. So yes, you can still use the remaining 125 submissions you have on your current status. Feel free to check out our guide on Understanding Your Account Usage and Limits for more details.

Reach out again if you have any other questions.

Thanks so much!